ASIM KHATUA (waiter)
EGRA,INDIA
Summary
Dedicated professional with extensive expertise in food and beverage service, specialising in fine dining and silver service. Demonstrates exceptional service mindedness and a friendly disposition, ensuring customer satisfaction through effective handling of difficult customers and adept upselling techniques. Proficient in dining etiquette, table setting, and regulatory compliance, with a strong focus on allergen awareness and food hygiene protocols. Committed to maintaining high standards of personal grooming and customer feedback handling to enhance the dining experience.
Self-motivated individual offering excellent skills in guest relations and upselling products and services.
Overview
14
14
years of professional experience
Work history
waiter
Melenzane italian restaurant
Muscat, OMAN
01.2017 - Current
- Followed strict punctuality rules thereby ensuring availability throughout entire shifts.
- Improved customer satisfaction by promptly attending to guest queries and concerns.
- Helped maintain inventory of supplies to avoid shortages during busy periods.
- Demonstrated professionalism and politeness whilst interacting with customers, improving overall restaurant reputation.
- Maintained cleanliness and orderliness of dining area for enhanced customer experience.
- Followed hygiene standards while handling cutlery, crockery, glassware which resulted in a safe dining environment.
- Handled cash transactions accurately ensuring no discrepancies at the end of shift.
Captain
melting pot restaurant
Mumbai, India
11.2013 - 09.2016
- Prepared comprehensive voyage reports with meticulous record keeping.
- Conducted regular maintenance checks, ensuring ship's optimal condition.
- Ensured safety of crew and vessel by adhering to all maritime laws and regulations.
- Strengthened teamwork amongst crew to increase operational efficiency.
- Utilised advanced navigation tools for accurate course plotting and tracking.
- Maintained strong leadership skills with effective delegation of responsibilities.
- Established clear communication channels for efficient operations on board.
Waiter
Ice n spice restaurant
Mumbai, India
02.2012 - 09.2013
- Handled payment transactions to guarantee smooth customer checkout process.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Remained calm under pressure, ensuring better performance during peak hours.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
Education
S.S.C - 2009-2010
BATHUARY ADARSHA VIDYAPITH
EGRA/INDIASkills
- Handling difficult customers
- Silver service experience
- Sales persuasion
- Friendly disposition
- Table clearing
- Upselling
- Allergen awareness
- Customer feedback handling
- Table setting
- Fine dining experience
- Order taking
- Personal grooming
Languages
English
Fluent
A1
Hindi
Fluent
Timeline
waiter
Melenzane italian restaurant
01.2017 - Current
Captain
melting pot restaurant
11.2013 - 09.2016
Waiter
Ice n spice restaurant
02.2012 - 09.2013
S.S.C - 2009-2010
BATHUARY ADARSHA VIDYAPITH
Similar Profiles
ASIM KHATUAASIM KHATUA
waiter at melenzane italian restaurantwaiter at melenzane italian restaurant
GAURAV BHATTGAURAV BHATT
Commi 1 at MelenzaneCommi 1 at Melenzane
LIPIN MANIYARA VEETTILLIPIN MANIYARA VEETTIL
Sous Chef(35-40 Hrs/Weekly) at Pacini Restaurant(Italian Restaurant)Sous Chef(35-40 Hrs/Weekly) at Pacini Restaurant(Italian Restaurant)
BISHUDDHANANDA DASBISHUDDHANANDA DAS
SENIOR TECHNICIAN (Tablet Compression & Equipment Maintenance) at Dr. Reddy's Laboratories Ltd.SENIOR TECHNICIAN (Tablet Compression & Equipment Maintenance) at Dr. Reddy's Laboratories Ltd.
LOKNATH MANNALOKNATH MANNA
HR Assistant at Ballyfabs International LimitedHR Assistant at Ballyfabs International Limited