Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Night Supervisor
Tulip Inn Majan Hotel
02.2024 - Current
Rooms Controller
JW Marriott Marquis
12.2021 - 12.2023
Assign rooms according to guest requests and preferences
Check-in and checkouts
Make reservations over the phone and in person
Responsible for a cash float throughout shift and ensuring it balances correctly at the end of shift
Handling Groups & Airlines (Crew)
Perform any additional tasks which are assigned
Support Front Office team with general operational tasks
Print contingency lists to have a record of all guests in case of emergency
Introducing Hotel Membership to every guest
Guest Service Agent
JA Resorts & Hotels
01.2018 - 08.2019
To Perform accurate check-ins and check-outs of guests daily
Introducing Hotel Membership to every guest
Increasing revenue of Hotel with upselling program
Make reservations over the phone and in person
Guest Service Agent
Novotel World Trade Center
02.2016 - 12.2017
Education
Board of Intermediate & Secondary Education -
Skills
Ability to Work in a Team
Time Management Skills
Leadership Skills
Friendly and Outgoing Attitude
Problem Solving Skills
Multitasking Skills
Excellent Customer Service Skills
Excellent Work Ethic
Teamwork Skills
Certification
Property Management System
Opera PMS
Portal HMS
Red Berry
Vicas
Marsha
GXP
BA Host
Accomplishments
Standing Ovation
Certificate for the Top Enroller
Certificate for the Top Up seller
Certificate for the Employee of the Month
Languages
English
Punjabi
Urdu
Arabic
References
Mohammad Ajmair Hussain, mohammedajmair.hussain@marriott.com