ACHIVEMENTS AND AWARDS- Certified coffee master . Barista DIistrict champion 2019 Partner of the month 2017
two times Bravo Award shift supervisor of quarter
Contribute toward profitability store through seeking opportunities to enhance sales.
Manage effectually inventory, cost of goods control as well as labor costs.
Maintain daily, weekly as well as period financial reports.
Ensure entire cash handling and register function performed accurately and consistently.
Ensure apt types as well as amounts of supplies, materials and merchandise are suitably ordered and stocked.
Convey new product information and details to partners
Maintain store operations, financial contribution and partner development final accountability.
Train and prepare partners to demonstrate entire Starbucks client service standards, star skills and operating standards.
Expect as well as encourage complete participation of partners to develop store goals plus develop plans.
Identify daily plus weekly staffing requirements along with recruits.
Conduct interviews and ensure to make hiring as well as termination decisions.
Prepare schedules along with apportions partner work hours as well as schedule partners time off.
Resolve all partner complaints as well as concerns.
Provide continuing performance feedback and conduct formal performance along with salary reviews plus counsel partners.
Provide Starbucks “Service Experience” constantly for each customer.
Strong customer service skills Commercial awareness Interpersonal and teamworking skills The ability to prioritise and juggle multiple responsibilities Excellent communication skills Management and administration skills Problem-solving skills Organisational skills