ASHFAD AHAMMED K V
KERALA
Summary
A highly dedicated and experienced professional with over 7 years in the Travel & Tourism industry. Proven expertise in office administration, payroll management, marketing, and travel coordination. Strong background in using global reservation systems such as Galileo, Abacus, and Amadeus. Skilled in client relations, cost-effective price negotiations, and team leadership. Fluent in English, Arabic, Hindi, and Malayalam, with a commitment to delivering exceptional customer service and building long-lasting professional relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Administration, Accounts Management, Marketing, Travel Assistance & Payroll Control
AL MADAR AL MASI TRDG & CONT (ASSTD), TRAVELS & TOURS
01.2020 - Current
- Handled ticketing tasks, ensuring timely and accurate bookings for clients.
- Coordinated with airlines and travel partners to arrange travel itineraries.
- Managed payroll and ensured compliance with internal controls and local labor regulations.
- Provided support to customers in planning their travel and resolving any booking issues.
Office Administration & Payroll Control
ZAIN TOURS & TRAVELS PVT. LTD
01.2018 - 01.2020
- Company Overview: Travel & Tourism Sector
- Travel & Tourism Sector
Ticketing Staff & Payroll Control
AIRWAY TOURS AND TRAVELS
01.2017 - 01.2018
- Assisted clients with booking tickets and organizing travel logistics.
- Managed payroll for staff, ensuring accuracy and on-time payments.
- Communicated with clients to ensure they received all necessary travel documents and information.
- Addressed and resolved customer concerns regarding travel arrangements, ensuring a positive experience.
Ticketing Staff & Payroll Control
AL-HIND TRAVEL & TOURISM PVT. LTD
01.2015 - 01.2017
- Oversee daily office operations, ensuring smooth workflow and effective resource allocation.
- Manage payroll and employee benefits, ensuring accurate and timely processing.
- Handle customer inquiries regarding travel arrangements, providing detailed information on packages, flights, and bookings.
- Develop marketing strategies to promote travel services and increase bookings.
- Coordinate with suppliers and vendors to obtain the best deals for clients while maintaining high service standards.
- Assist in accounting tasks such as invoicing, payments, and financial reconciliation.
- Supervised office operations, handled client queries, and coordinated travel bookings.
- Managed payroll and employee records to ensure compliance with labor laws and company policies.
- Provided travel consultancy, helping clients plan and book both domestic and international trips.
- Implemented effective marketing strategies that resulted in increased bookings and customer retention.
- Worked with suppliers to negotiate competitive rates and ensure high-quality services for clients.
- Ensured all travel-related documentation was accurate and processed on time, including visa applications and travel insurance.
Education
IATA Diploma - Travel & Tourism Foundation
International Air Transport Association (IATA)
Higher Secondary -
Kerala State Board
Skills
- Office Administration
- Accounts Management
- Marketing
- Travel Assistance
- Payroll Control
- Stress Management
- Galileo
- Abacus
- Amadeus
- Microsoft Office Suite
- Excel
- Word
- PowerPoint
- Outlook
Certification
- Reservation Systems: Galileo, Abacus, Amadeus
- Microsoft Office Suite: Excel, Word, PowerPoint, Outlook, Access
Languages
English
Arabic
Hindi
Malayalam
Passport
W6044780, 03/11/32
Personal Information
- Date of Birth: 08/11/94
- Nationality: Indian
- Marital Status: Single
Phone Numbers
- +968, 78273993
- +91, 9567925093
References
Can be provided upon request
sports and adventure activities
playing football and swimming
Timeline
Office Administration, Accounts Management, Marketing, Travel Assistance & Payroll Control
AL MADAR AL MASI TRDG & CONT (ASSTD), TRAVELS & TOURS
01.2020 - Current
Office Administration & Payroll Control
ZAIN TOURS & TRAVELS PVT. LTD
01.2018 - 01.2020
Ticketing Staff & Payroll Control
AIRWAY TOURS AND TRAVELS
01.2017 - 01.2018
Ticketing Staff & Payroll Control
AL-HIND TRAVEL & TOURISM PVT. LTD
01.2015 - 01.2017
Higher Secondary -
Kerala State Board
IATA Diploma - Travel & Tourism Foundation
International Air Transport Association (IATA)
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