Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Arwa Al Murshidi

Muscat,Oman

Summary

Driven and organised professional with knack for strategic planning and problem-solving. Demonstrated ability to coordinate tasks and communicate effectively with diverse stakeholders.

Overview

8
8
years of professional experience

Work history

Project Planning executive

be’ah
02.2020 - Current
  • Maintained up-to-date knowledge of market trends, incorporating relevant insights into future plans.
  • Facilitated training sessions on planning tools to increase team productivity.
  • Fostered a culture of continuous improvement within the planning team through regular feedback and coaching.
  • Leveraged technological solutions for effective resource allocation among multiple projects.
  • Coordinated with various departments for seamless execution of plans.
  • Assisted in budget preparation for projects based on detailed plans and forecasts.

Director of food & beverage

Owner of Manoushe street restaurant (franchise)
06.2017 - 02.2021
  • Managed bar operations, ensuring availability of wide range of beverages for guests' selection.
  • Maintained stock control systems to prevent unnecessary wastage.
  • Led team for improved customer service delivery in the department.
  • Oversaw daily operations, ensuring smooth running of the restaurant at all times.
  • Enhanced dining experience with introduction of unique culinary concepts.
  • Addressed guest complaints promptly, demonstrating excellent problem-solving skills and commitment to customer satisfaction.

Relationship manager

Bank Nizwa
04.2019 - 01.2020
  • Achieved high customer satisfaction with regular follow-ups and updates.
  • Streamlined internal procedures to increase productivity and efficiency levels.
  • Increased client retention, fostered trust and loyalty by resolving complaints efficiently.
  • Established strong client relationships by providing exceptional customer service.
  • Managed complex client portfolios to maintain profitable relations.

Education

Bachelor of Business Administration - Business management

University of Bradford
United Kingdom
09/2014 - 05/2017

Skills

  • Business intelligence tools
  • Strategic visioning
  • Procurement knowledge
  • Resilient under pressure
  • Time-Bound delivery
  • Environmental impact awareness
  • Marketing strategy development
  • Business development
  • Team Leadership
  • Public speaking

Languages

Arabic
Native
English
Advanced

Timeline

Project Planning executive

be’ah
02.2020 - Current

Relationship manager

Bank Nizwa
04.2019 - 01.2020

Director of food & beverage

Owner of Manoushe street restaurant (franchise)
06.2017 - 02.2021

Bachelor of Business Administration - Business management

University of Bradford
09/2014 - 05/2017

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Arwa Al Murshidi