ANIL SINGH
F&B Supervisor
Muscat
Summary
Capable restaurant employee knowledgeable about bar operations practices and bringing natural leadership and top-notch planning abilities. Focused on profit maximization through improved cost controls and strategic promotions. Talents include building strong teams and training employees in customer service and sales. Service-driven Head Bartender drawing from broad knowledge of cocktails, craft beers and ciders to provide targeted, customer-oriented service. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration. Reliable with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Supervisor position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Language
Work History
F&B Supervisor
BTA Food & Beverage
Muscat , Oman
02.2018 - Current
- Managed bar and wait staff and directed hiring program.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
Restaurant Supervisor
Lagom Kitchen and Brewery
Gurgram, Haryana
02.2017 - 02.2018
- Year experience with Lagom Kitchen & Brewary, A set menu concept restaurant in Gurugram as
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Monitored adherence to corporate policies, procedures and standards as well as industry health and safety regulations.
Bartender
Lagaom Kitchen and Brewery
Gurgaon , Haryana
03.2016 - 01.2017
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Bottle and barrels
Gurgaon , Haryana
01.2015 - 01.2016
- Helped management plan and serve bar menu exceeding customer expectations.
- Mixed unique and interesting cocktails for customers, including bar specials.
Education
Knowledge Of MS – Word, MS – Excel And Internet -
Gurukul Institute
Chamba, Uttrakhand 2014.04 - 2015.03
BHM - Bachelor Programme In Hotel Management
HEIMT
New Delhi, India 01.2014 - 07.2017
Skills
Wine and liquor knowledge
Team Building
Verbal and written communication
Safety awareness
Dining room management
Wine and liquor knowledge
Recipes and menu planning
Cost controls
Budgeting
Accomplishments
- CAREER FOCUS:-
- Assignment in Restaurant Operation/Customer Relationship Management and People
- Management in Hospitality Industry
- PROFESSIONAL SYNOPSIS:- 9 -years experience in Bar Operation and Customer Relationship Management Experience of opening two outlets in Gurgaon
- Maintaining Bar service standards and operational policies of the establishment
- Excellent communication, interpersonal relationship management and problem solving skills
- AREA OF EXPERTISE:-
- Restaurant operation Leading efforts for generating cost saving in operation
- Store management, making sales report costing
- Responsible for Bar operations of the outlet
- Customer Relationship Management Ensuring maximum customer satisfaction by closely interacting with guest to understand their requirement
- Delivering high value Bar services to upscale clients for exalting their satisfaction levels
- Maintaining guest history records and handling guest complaints related to beverage services
- ORGANISATIONAL DETAILS:- Presently working with BTA(Food and Beverage) as a F&B supervisor at Muscat International Airport, Oman since 24th
Additional Information
Anil Singh
Village: Kirgani, Tehri Garhwal, Uttarakhand, India
Timeline
F&B Supervisor
BTA Food & Beverage
02.2018 - Current
Restaurant Supervisor
Lagom Kitchen and Brewery
02.2017 - 02.2018
Bartender
Lagaom Kitchen and Brewery
03.2016 - 01.2017
Bartender
Bottle and barrels
01.2015 - 01.2016
Knowledge Of MS – Word, MS – Excel And Internet -
Gurukul Institute
2014.04 - 2015.03
BHM - Bachelor Programme In Hotel Management
HEIMT
01.2014 - 07.2017