Summary
Overview
Work history
Education
Skills
Timeline
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Anfal Al Zadjali

Al mabailah, As Seeb,Muscat

Summary

Experienced professional with focus on Network Operations Centre (NOC) engineering. Capable of ensuring network reliability and performance through proactive monitoring and troubleshooting. Skilled in employing advanced networking tools and protocols to swiftly resolve issues and enhance system uptime. A highly skilled professional with expertise in a diverse range of software and programming languages, including Microsoft Office Suite, C, C++, Java, Python, PHP, Node.js, HTML, CSS, and JavaScript. Proficient in using WordPress, Adobe Dreamweaver8, Adobe XD, Visual Studio Code, Notepad, Bootstrap, Oracle Apex and Flutter Flow to deliver innovative solutions.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work history

NOC engineer & team lead

Optiva
Omantel HQ, Muscat
02.2025 - Current
  • Monitoring Omantel ms system for prod 1 & prod 2; Performance benchmark dashboard traffic monitoring which includes ss7 and soap http and data traffic
  • Doing daily health check & spot check reports
  • Handling application and Infra alerts and raise tickets in JIRA to support or local FM
  • Handling tickets in Omantel service manager (OSM)
  • Delegated tasks and prepared work schedules as team lead.

IT trainee (support team)

Ministry of housing
Al khuwair, Muscat
07.2024 - 09.2024

IT trainee

Oman airports
Oman international Airport, Muscat
10.2023 - 02.2024
  • Business system: gained the knowledge of various systems such as: oracle ERP, Oracle APEX, Maximo, Qlik sense - Project management information system -SMS gateway system. In addition, Created a landing page for commercial portal.
  • Support: Format pc and Installing apps, printer repairs (boarding pass, ticket, paper printer) and support department.
  • Network system: upgrade switch, Lan network for Oman airports and routers


Education

Bachelor of Science - Information technology management for business

National University
Al Khawd, Muscat
09.2018 - 09.2022

Skills

  • I am competent in working with a wide variety of software and programs, I have enhanced my skills by attending workshops, using programs to resolve problems and tasks
  • Computer skills: Microsoft office programs: Word, Excel,PowerPoint, Microsoft Access, Microsoft Teams  computer language: C, C, Java, Python, PHP, Nodejs, HTML, CSS, JavaScript
  • Software: WordPress, Adobe Dreamweaver8, Adobe XD, Visual Studio Code, Notepad, Bootstrap, Oracle apex, Flutter Flow
  • Excellent in team work and individually, project management
  • Innovative, multitasking and working under pressure


Timeline

NOC engineer & team lead

Optiva
02.2025 - Current

IT trainee (support team)

Ministry of housing
07.2024 - 09.2024

IT trainee

Oman airports
10.2023 - 02.2024

Bachelor of Science - Information technology management for business

National University
09.2018 - 09.2022

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Anfal Al Zadjali