Hi, I’m
Amer Zeitoune
Muscat
Overview
10
years of professional experience
Work History
El Turk Trading
Outdoor Sales Representative
2014.02 - 2017.08 (3 years & 6 months)
Job overview
- Delivered outstanding customer service to ensure repeat business and referrals.
- Participated in industry trade shows, showcasing company offerings and networking with potential clients.
- Built a strong referral network through active involvement in local community organizations and events.
- Mentored junior team members to help them achieve their individual performance goals.
- Enhanced customer satisfaction by providing detailed product knowledge.
- Developed customized product presentations for clients, highlighting unique features tailored to their needs.
- Optimized route planning, maximizing daily contact with potential customers while minimizing travel time.
- Provided ongoing support to existing customers, addressing concerns or questions promptly and professionally.
Poppins, Zahle, Lebanon
Sales Representative
2017.09 - 2020.10 (3 years & 1 month)
Job overview
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Oohlala Gents
Hairstylist
2020.12 - Current (3 years & 9 months)
Job overview
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Education
Zahle Official School Bekaa Zahle Lebanon
High School S1
University Overview
Skills
- Strong negotiation
- Building rapport
- Sales Presentations
- Persuasion techniques
- Customer Service
- Sales closing
- Price Negotiation
- Relationship Building
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Additional Information
Additional Information
Nationality: Lebanese
Language: Arabic mother tongue
English very good in speaking, reading and writing
French fair in speaking, reading and writing
Computer: Proficiency of MS-Office (Word, Excel…
Omani driving license
Lebanese driving license
References: Available upon request
Timeline
Hairstylist
Oohlala Gents
2020.12 - Current (3 years & 9 months)
Sales Representative
Poppins
2017.09 - 2020.10 (3 years & 1 month)
Outdoor Sales Representative
El Turk Trading
2014.02 - 2017.08 (3 years & 6 months)
Zahle Official School
High School S1
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