Summary
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Projects
Disclaimer
Timeline
Generic
Anood Sudheer

Anood Sudheer

Muscat

Summary

.Seeking diverse opportunities in office administration, office roles, IT internships, or entry-level positions, I excel in administrative tasks, data entry, and office management. My enthusiasm for applying IT skills in practical settings is matched by a strong commitment to learning and contributing to team success. With exceptional organizational skills, effective communication abilities, and a proactive work approach, I am prepared to bring adaptability, enthusiasm, and a robust work ethic to any dynamic work environment.

Work History

Sales Cum Billing

Reliance Smart


  • Customer Engagement and Assistance: Warmly greeted customers, providing expert guidance and detailed information on product selections to enhance their shopping experience.
  • Efficient Issue Resolution: Managed customer inquiries and swiftly resolved complaints, ensuring a consistently positive shopping experience.
  • Sales Optimization: Successfully promoted and upsold products, consistently meeting and surpassing sales targets.
  • - Accurate Transaction Processing: Expertly processed sales transactions using POS systems, handling cash, credit, and debit card payments with precision.
  • Comprehensive Record Keeping: Generated and issued receipts and invoices, maintaining meticulous records of all sales and transactions to ensure accuracy and accountability.

Customer Service Associate

Techmahindra


  • Enhanced Operational Efficiency Spearheaded customer service initiatives, significantly reducing wait times and optimizing service delivery.
  • Strengthened Community Reputation: Built a strong community presence through unwavering dedication to customer satisfaction and cultivating robust client relationships.
  • Elevated Customer Satisfaction: Boosted customer satisfaction ratings by proactively addressing concerns and ensuring swift resolutions.
  • Sales Floor Excellence Demonstrated exceptional sales floor merchandising and sales execution, contributing to increased revenue.
  • Customer-Centric Improvements: Gathered and analyzed customer feedback, implementing process changes that consistently exceeded satisfaction goals.

  • This enhanced version emphasizes leadership, proactivity, and specific contributions to customer service excellence, which are attractive to employers in Omani customer service roles.

Education

Bachelor of Vocation in Software Development -

St.Teresa's College
Kerala, India

Diploma in Computer Application: Finance -

Kerala, India

Skills

  • Customer Relation Management
  • Communication
  • Negotiation
  • Target oriented
  • Problem-Solving
  • CRM software proficiency
  • Problem solving
  • Technical Proficiency
  • Sales Strategy
  • Time Management
  • Presentation skills

Accomplishments

  • Outstanding Hostess of the Year 2023
  • Exemplary Customer Service Executive of August 2023
  • Best Performer in Sales, October 2023
  • Employee of the Month, December 2023

Languages

English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Personal Information

  • Passport Number: W2256673
  • Date of Birth: 04/19/00
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Projects

Academic Project: Grievance redressal system for Colleges

Disclaimer

I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.

Timeline

Sales Cum Billing

Reliance Smart

Customer Service Associate

Techmahindra

Bachelor of Vocation in Software Development -

St.Teresa's College

Diploma in Computer Application: Finance -

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Anood Sudheer