Amaal Al Hinai
Muscat,Oman
Summary
A skilled professional with expertise in budgeting control, inbound marketing strategies, and customer engagement tactics. Demonstrates strong copywriting proficiency and a deep understanding of media ethics, complemented by a talent for content creation. Committed to leveraging these skills to drive impactful marketing campaigns and enhance brand visibility.
Overview
1
1
Certification
5
5
years of post-secondary education
9
9
years of professional experience
Work history
Media Supervisor
Al Maha Petroleum Products Marketing Company SAOG
2020.01 - 2026.07
- Lead digital marketing initiatives including paid social campaigns and performance optimization.
- Develop and execute integrated marketing campaigns across digital and traditional channels.
- Plan annual marketing activities aligned with business objectives.
- Develop departmental KPIs, monitor campaign performance and manage marketing budgets.
- Coordinated with agencies, suppliers, and internal stakeholders to deliver campaigns on time and within budget.
- Managed corporate communications, press releases, and media relations to enhance brand visibility.
- Developed content strategies and supervised creative production to engage target audiences across communication channels.
- Manage branding, printing projects and marketing collateral.
- Lead CSR initiatives, exhibitions, workshops and corporate events.
Customer Service Executive
Al Maha Petroleum Products Marketing Company
2018.01 - 2020.01
- Receive customer complaints, requests or enquiries by call
- Work on CRM (Customer Relationship Management) SYSTEM
- Send complaints form to relevant departments by e-mail
- Write investigation report that includes the summary and the solution of customer complaints
- Meet customers in person and attend to their complaints
- Write weekly & monthly CRM reports
Education
Bachelor of Tourism Managment - College of Arts & Social Sciences
Sultan Qaboos University
Muscat / Oman 2012.09 - 2017.11
Skills
- Media strategy development
- Media planning
- Inbound marketing
- Content development
- Copywriting
- Customer engagement
- Budget management
Certification
- Strategic Brand Management & Public Relations Masterclass London Premier Centre, London, UK 07/2026
- Professional Digital Marketing Program Al Jazeera Media Institute 10/2024
- Advanced Digital Marketing Course MindCypress 03/2022
- Marketing Summit 03/2023
- Leadership & Communication 03/2019
Awards & Recognition
- Certificate of Appreciation Outstanding Performance.
- Certificate of Appreciation CSR Initiatives.
- Certificate of Appreciation Marketing Campaign Success.
Timeline
Media Supervisor
Al Maha Petroleum Products Marketing Company SAOG
2020.01 - 2026.07
Customer Service Executive
Al Maha Petroleum Products Marketing Company
2018.01 - 2020.01
Bachelor of Tourism Managment - College of Arts & Social Sciences
Sultan Qaboos University
2012.09 - 2017.11