Aleya Juma AL.Ghafri

Welcoming patients and visitors, answering the telephone and answering any inquiries. Scheduling appointments and keep those appointments on time. Assisting patients with completing necessary forms and documentation. Keeping a clean and calm reception area .

• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Recorded and tracked operational expenses to identify and eliminate wasteful spending.
• Created and updated records and files to maintain document compliance.
• Offered technical support and troubleshot issues to enhance office productivity.

• Delivered services to customer locations within specific timeframes.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Maintains a large filing system, including electronic files on all full-time and part-time faculty and follows up on missing items
• Creates/prepares correspondence, letters, memoranda's, speeches, reports, graphs, spreadsheets, and database in MS Office: Word Excel, PowerPoint, SharePoint and Access.
• Organizes and prepares for meetings and events hosted by the Dean's office.
• Assists students, staff and administration, assists outside community. Responsible for 3 phones and distribution of the mail incoming and outgoing.
• Receives and reviews for accuracy routine paperwork for Dean's approval and routes to appropriate offices.