Al-Mutassim MAki
Muscat
Summary
Dynamic Senior Project Administrator with extensive experience in managing project lifecycles, budgets, and team dynamics to deliver exceptional results. Proven track record in enhancing operational efficiency and fostering productive relationships to ensure project success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Project Administrator
Muscat Engineering Consultancy L.L.C
Muscat
08.2014 - 09.2024
- Led cross-functional teams in implementing project plans, ensuring timely delivery
- Managed project budgets, resources, and schedules to meet deadlines
- Identified and mitigated risks to minimize disruptions
- Utilized project management tools to track progress and generate reports
- Facilitated meetings, workshops, and presentations to update stakeholders
- Built strong relationships with vendors, stakeholders, and team members
Sales Representative
Diners Club International
Muscat
07.2012 - 12.2012
- Managed client relationships to increase sales revenue
- Demonstrated in-depth product knowledge and provided top-tier customer service
- Assisted in merchandising and inventory restocking to drive sales
Administrator
CC Energy Development
Muscat
01.2012 - 06.2012
- Developed and implemented efficient filing systems for document management
- Prepared and maintained department budgets and financial records
- Handled executive scheduling and calendar management
Customer Service Representative
American Express
Muscat
11.2010 - 11.2011
- Managed high-volume inbound calls and resolved customer inquiries efficiently
- Handled difficult customer interactions with professionalism and patience
- Collaborated with cross-functional teams to improve processes and service quality
- Received commendations for exceeding performance targets
Customer Service Representative
Standard Chartered Bank (Trainee)
Muscat
04.2007 - 11.2007
- Resolved customer complaints professionally
- Processed orders and payments accurately
- Provided excellent customer support in a fast-paced environment
Education
Bachelor of Arts - Business Administration
Majan University College
Musat, Oman12-2015
Skills
- Project Coordination
- Cost Management
- Risk Evaluation
- Stakeholder Communication
- Strategic Resource Allocation
- Advanced Excel Skills
- Vendor management
- Cost control
- Budgeting and forecasting
- Financial administration
- Compliance monitoring
- Progress reporting
Accomplishments
- Long Service Award – 2024
- CEO Award for Excellent Customer Service – 2011
Languages
Arabic
First Language
English
Advanced (C1)
C1
Certification
- Opal H2S
- Opal Defensive Driving - Blacktop Road
- Opal Driving Graded Road
Timeline
Senior Project Administrator
Muscat Engineering Consultancy L.L.C
08.2014 - 09.2024
Sales Representative
Diners Club International
07.2012 - 12.2012
Administrator
CC Energy Development
01.2012 - 06.2012
Customer Service Representative
American Express
11.2010 - 11.2011
Customer Service Representative
Standard Chartered Bank (Trainee)
04.2007 - 11.2007
Bachelor of Arts - Business Administration
Majan University College
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