Ahmed Hassan abdelgader
administrative
Muscat
Summary
A dedicated professional with a strong foundation in workforce management and employee engagement initiatives, demonstrating integrity and leadership in all endeavours. Skilled in analytical thinking and problem solving, with a proven track record of performance excellence under challenging conditions. Expertise in recruitment strategy, training and development, and employment relations, driving team success through effective teamwork and cooperation. Committed to taking the initiative to foster a collaborative work environment that supports organisational goals.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Human resources executive
LIGENDS INTELLIGENCE
Muscat, Oman
01.2023 - 01.2025
- Implementation of policies and procedures that promote efficiency, productivity and customer satisfaction.
- Provide command and guidance for staff and promote culture of cooperation, innovation and excellence.
- Streamlined recruitment process, reducing time spent on hiring.
- Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
- Assisted in developing succession plans that ensured seamless transitions during changes in leadership roles.
- Coordinated employee benefits programmes, ensuring staff satisfaction and retention.
- Negotiated labour contracts for improved working conditions and terms of service.
Director of services management
Ministry of Minerals
Khartoum, Sudan
01.2020 - 01.2022
- Preparation of specialized documents and reports relating to management of services, providing appropriate recommendations, appropriate and exposure and preservation solutions in its database in accordance with approved policies and procedures.
Director of the office of undersecretary
Ministry of Minerals
Khartoum, Sudan
01.2019 - 01.2020
- Supervise the preparation of operational plans to manage the office organize and follow up.
Planning Department
Ministry of Minerals
Khartoum, Sudan
01.2017 - 01.2019
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Human Resources Department
Ministry of Minerals
Khartoum, Sudan
01.2015 - 01.2017
- Human resources management, helping to develop administrative capabilities
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
Public Relations Department
Ministry of Minerals
Khartoum, Sudan
01.2011 - 01.2015
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
B.SC - Administrative Managment
Administrative Sciences
Khartoum 09.2006 - 08.2010
Skills
- Integrity
- Leadership
- Teamwork and cooperation
- Performance Excellence
- Taking Initiative
- Analytical Thinking & Problem solving
- Working under hard conditions
- Employee engagement initiatives
- Workforce management
- Training and Development
- Recruitment strategy
- Employment relations
Languages
Arabic
English
Personal Information
- Date of birth: 09/01/88
- Nationality: Sudanese
- Marital status: Married
Custom
- Projects Management Professional PMP, Sudan, 2015
- Public relations, ceremonies, protocol and organizing conferences, Istanbul, Turkey, 2013
- Developing administrative capabilities, Sudan, 2014
- Problems Solving and Decisions Making, Sudan, 2020
- Administrative Operations Engineering, Dubai, UAE, 2021
- Course of English Language Tuition, Sudan, 2013
- Basic Passenger Fares & Ticketing, Sudan, 2011
- Time Management and Priority Arrangement, Sudan, 2019
Timeline
Human resources executive
LIGENDS INTELLIGENCE
01.2023 - 01.2025
Director of services management
Ministry of Minerals
01.2020 - 01.2022
Director of the office of undersecretary
Ministry of Minerals
01.2019 - 01.2020
Planning Department
Ministry of Minerals
01.2017 - 01.2019
Human Resources Department
Ministry of Minerals
01.2015 - 01.2017
Public Relations Department
Ministry of Minerals
01.2011 - 01.2015
B.SC - Administrative Managment
Administrative Sciences
09.2006 - 08.2010
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