Ahmed Hammad

Oversee all aspects of store operations, ensuring smooth functioning and high standards of service delivery to meet customer expectations.
Develop and implement sales strategies to consistently meet and exceed revenue targets.
Lead, recruit, and train a dynamic sales team, setting clear KPIs and fostering a motivated environment to ensure business objectives are met.
Manage P&L and ensure budget adherence while implementing cost-saving strategies across operations.
Coordinate stock levels and work closely with suppliers to ensure consistent availability of products.
Analyze sales data and prepare detailed performance reports for senior management, identifying key areas for improvement.
Collaborate with cross-functional teams to plan and execute marketing campaigns, driving increased foot traffic and customer engagement.

Key Achievements:

Achieved +20% versus SS24 Budget, exceeding set targets and contributing to overall company revenue growth.
Surpassed SSFW 24 Budget by +31%, reflecting strong sales performance and effective operational strategies.
Increased Conversion Rate by +10% with a +12% increase in traffic compared to 2023, enhancing overall customer engagement.
Boosted Units Per Transaction (UPT) by +20% versus 2023, driving higher sales per customer visit.

• Submitted reports to senior management to aid in business decision-making and planning.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Recruited and trained team members, as well as supported other departments with mentorship.
• Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
• Mentored and trained 50 sales associates for two store locations.
• Managed day-to-day staffing and handled scheduling for all store employees.
• Provided strong service to customers, increasing customer loyalty 60%.
• Established and cultivated solid business relationships with new or existing customers.

• Conducted ongoing staff development to help employees achieve growth within job roles.
• Built and strengthened cross-functional partnerships to improve sales success.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Controlled store inventory and reviewed cash handling and operations reports.
• Set sales objectives and attainment plans for Giza region.
• Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
• Developed 3 new managers from within 5 person regional workforce.
• Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
• Analyzed sales data, and profit and loss statements to compose store budget that cut costs 13%.