Adhra Al Yahyai

• Focal point of my team, oversaw daily operations & facilitate meetings to ensure high levels of productivity.
• Conducted research, gathered information from multiple sources and presented results.
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Conducted weekly-check in/out meetings internally
• Created KPI frameworks, milestones, gap analysis and target trajectory for different initiatives and/or projects with relevant entities
• Weekly dashboard management status & current updates
• Prepared annual report & individual advisory review (IAR) for audit purposes.
• Used Microsoft Word, Microsoft Excel and other software tools to create documents and other communications.
• Prepared a variety of different written communications, reports, filing and documents to ensure smooth operations.

Having to manage a fitness studio as an Owner & work as a Fitness Trainer enabled me to put different thinking hats & view things from different perspectives.

• Manage all administrative, operational, financial & recruitment work
• Interviewed, hired, trained and oversaw over 12 fitness coaches.
• Providing a platform for teacher training courses to aspiring fitness coaches
• Managed timetables, team budget & forecasting to properly allocate for equipments, space & time.
• Set KPI's, goals and targets for sales management
• Used coordination and planning skills to achieve results according to schedule.
• Worked with other professionals & held special workshop events for clients interested in fitness & well-being.
• Learned how to use different tools & software (eg:shopify) for efficient seamless booking process
• Provided coaching about healthy lifestyle strategies & giving fitness classes in-studio & online through zoom
• Developed team communications and information for meetings
• Actively listened to clients requests, confirming full understanding before addressing concerns.
• Attended Dubai Active Show & attended the different conferences

• Promptly corresponded with applicants and coordinated and conducted interviews.
• Provided guidance and consultation to managers to identify strategies to meet short and long-term business needs.
• Coordinated incoming job requisitions and applications.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

• Learned how to create competency frameworks (CMAPS) effective for both employees and managers
• Used different HR tools & gap analysis for employee training, management & career paths
• Implemented individual learning development plans (IDP) to help employees learn new skills and techniques for retention.
• Managed all employees files & records as well as progress to determine next steps for employee success.

• Worked directly with the foreign supplier in regards to FDI within Oman
• Coordinated travel arrangements by booking airfare, hotel and transportation
• Managed all clients records
• Coached new employees on administrative procedures, company policies and performance standards.