Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Abiodun Segun Ojerinde

Muscat,seeb souq

Summary

Dynamic professional with a proven track record at Adventure Village, Seeb Souq, excelling in customer service and cash handling. Enhanced sales through strategic product recommendations and maintained a balanced cash drawer. Demonstrated reliability and empathy, fostering customer satisfaction and loyalty. Adapted swiftly to new POS technologies, ensuring seamless operations and compliance.

Overview

7
7
years of professional experience

Work History

Cashier

Adventure Village, Seeb Souq.
01.2023 - Current
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Restaurant Waiter

Rozna Restaurant
02.2019 - 02.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.

Education

No Degree - Art Education

Anastasia
Lagos, Nigeria
01-2015

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash register operation
  • POS system operations

Languages

English
Advanced (C1)
Arabic
Upper intermediate (B2)
Hindi
Elementary (A2)

Timeline

Cashier

Adventure Village, Seeb Souq.
01.2023 - Current

Restaurant Waiter

Rozna Restaurant
02.2019 - 02.2022

No Degree - Art Education

Anastasia

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Abiodun Segun Ojerinde