Abdullahi Muhammad
Al hail,Muscat
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.
Driven individual with natural affinity for customer service and teamwork, perfectly suited for Barista role. Possesses excellent communication skills and knack for multitasking in fast-paced environments. Committed to creating memorable customer experiences and contributing to vibrant café atmosphere.
Overview
4
4
years of professional experience
Work History
Barista
315 coffee
Al hail, Muscat
06.2022 - Current
- Performed cash handling duties accurately to maintain financial integrity.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Collaborated with team members during busy periods improving workflow efficiency.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Managed high volume orders during peak hours maintaining quality of service.
- Assisted in inventory control measures for effective stock management.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Trained new staff members on café operations, fostering teamwork and consistency.
Barista
Noname coffee bar
Souq Madina, Muscat
05.2021 - 05.2022
- Trained new staff members on café operations, fostering teamwork and consistency.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Promoted seasonal beverages effectively increasing their uptake.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Demonstrated proficiency in operating espresso machines with precision and care.
Education
Higher National Diploma - Food and management
Hassan usaman polytechnic
Katsina 03.2019
Skills
- Coffee grinding techniques
- Barista equipment maintenance
- Adaptive communication style
- Latte artistry
- Heating and frothing milk
- Handling customer complaints
- Menu creation
- Reliability in peak hours
- Multitasking proficiency
- Sales persuasion
- Resilience during long shifts
- Multitasking
- POS Systems
- Up-selling
- Espresso machine maintenance
- Knowledge of brewing methods
- Coffee machinery operation
- Knowledge of dietary restrictions
Timeline
Barista
315 coffee
06.2022 - Current
Barista
Noname coffee bar
05.2021 - 05.2022
Higher National Diploma - Food and management
Hassan usaman polytechnic
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