ABDULLAH AHMED ABDULLAH AL-JABRI

Assisted in coordinating recruitment processes, including job postings and candidate screening.

Facilitated onboarding processes for new hires, ensuring compliance with company policies.

Worked for three months i n Front office services at Jumeirah

Muscat Bay. Serving the guests in a very nice way. Checking them

i n and out. Escorting them t o their rooms. Providing their needs.

• Worked as Passenger Service Agent for Swissport Company in Muscat International Airport for the period of one year.
• Gained some certificates after completing some important courses.
• Ensured timely departure of flights by managing pre-boarding activities efficiently.
• Collaborated effectively with security personnel for safe transit of passengers and luggage.
• Managed lost-and-found enquiries, exhibiting problem-solving abilities under pressure.
• Handled disruption cases such as denied boarding situations or flight cancellations calmly.

• Worked for Al Omania Financial Services Company as Debt Collector.
• Improved customer relations by adhering to company policies and procedures.
• Negotiated payment arrangements for overdue debts.
• Ensured accurate record-keeping with meticulous documentation of all collection activity.
• Maintained confidentiality in handling sensitive financial information.

• Worked as part time for Transom Handling in Muscat International Airport under Oman Aviation Services as Guest Service Agent for the period of four months.
• Gained two certificates after completing two courses of Dangerous Goods Regulation CAT & Aviation Security Awareness CSA.

• Trained in Muscat International Airport under Oman Aviation Services as Guest Service Agent, with the confirmation of Oman Ground Handling Company (Transom Handling) that I also showed attention and sincerity at work.
• Gained trust by the mentors while showed good attitude and appearance.

• Worked as part of the event management team doing various roles and responsibilities for registration of participants, pack collection, team management, and leadership.

• Acted as one of the customer relation officers at the exhibition booth of Oman Tourism College, at the new Oman Convention and Exhibition Centre on the occasion of the 2nd United Nations World Tourism Organization (UNWTO) International Conference.