Abdullah Ahmed Abdullah Al-Jabri
Muscat,Oman
Summary
Passionate, ambitious, talented, and hardworking Tourism and Hospitality Management graduated with honest and pleasing personality.
Overview
7
7
years of professional experience
Work History
Passenger Service Agent
Swissport
Muscat
09.2023 - 09.2024
- Worked as Passenger Service Agent for Swissport Company in Muscat International Airport for the period of one year.
- Gained some certificates after completing some important courses.
- Ensured timely departure of flights by managing pre-boarding activities efficiently.
- Collaborated effectively with security personnel for safe transit of passengers and luggage.
- Managed lost-and-found enquiries, exhibiting problem-solving abilities under pressure.
- Handled disruption cases such as denied boarding situations or flight cancellations calmly.
Debt Collector
Al Omaniya Financial Services (S.A.O.G)
Muscat
03.2023 - 09.2023
- Worked for Al Omaniya Financial Services Company as Debt Collector.
- Improved customer relations by adhering to company policies and procedures.
- Negotiated payment arrangements for overdue debts.
- Ensured accurate record-keeping with meticulous documentation of all collection activity.
- Maintained confidentiality in handling sensitive financial information.
Guest Service Agent
Transom Handling
Muscat, Oman
12.2019 - 03.2020
- Worked as part time for Transom Handling in Muscat International Airport under Oman Aviation Services as Guest Service Agent for the period of four months.
- Gained two certificates after completing two courses of Dangerous Goods Regulation CAT & Aviation Security Awareness CSA.
Guest Service Agent
Oman Aviation Services
Muscat, Oman
05.2019 - 08.2019
- Trained in Muscat International Airport under Oman Aviation Services as Guest Service Agent, with the confirmation of Oman Ground Handling Company (Transom Handling) that I also showed attention and sincerity at work.
- Gained trust by the mentors while showed good attitude and appearance.
Management Team
Muscat Marathon 2018 at AlMouj
Muscat, Oman
01.2018 - 01.2018
- Worked as part of the event management team doing various roles and responsibilities for registration of participants, pack collection, team management, and leadership.
Customer Relation
Oman Tourism College
Muscat, Oman
12.2017 - 12.2017
- Acted as one of the customer relation officers at the exhibition booth of Oman Tourism College, at the new Oman Convention and Exhibition Centre on the occasion of the 2nd United Nations World Tourism Organization (UNWTO) International Conference.
Education
Bachelor in Tourism and Hospitality Management -
Oman Tourism College
Muscat, Oman 2017 - 2022
Diploma of Higher Education - General Diploma Higher School
Ahmed Bin Saeed School
Muscat, Oman 2016 - 2017
English Language Course -
ETC College
Bournemouth, United Kingdom 2016 - 2016
Skills
- Teamwork
- Communication
- Problem Solving
- Time Management
- Satisfactory in MS Office
- Satisfactory in Mathematics
- OPERA system user
- GALILEO system user
- SABRE Oman Air system user
- SABRE Gulf Air system user
- IPORT Salam Air system user
- ALTEA system user
- GONOW Indigo system user
- SPRINT Fly Dubai system user
- PEGASUS Turkish system user
Accomplishments
- A WINNER OF 1 GOLD MEDAL AND OVERALL, WITH ELITE PRO CARD IN UAE, FUJAIRAH
- A WINNER OF 1 GOLD MEDAL IN KUWAIT, PLATINUM COMPETITION
Languages
Arabic - Native Speaker
English - Conversational
German - Basic
Affiliations
- BODYBUILDING ATHLETE, MEN'S PHYSIQUE PLAYER
Timeline
Passenger Service Agent
Swissport
09.2023 - 09.2024
Debt Collector
Al Omaniya Financial Services (S.A.O.G)
03.2023 - 09.2023
Guest Service Agent
Transom Handling
12.2019 - 03.2020
Guest Service Agent
Oman Aviation Services
05.2019 - 08.2019
Management Team
Muscat Marathon 2018 at AlMouj
01.2018 - 01.2018
Customer Relation
Oman Tourism College
12.2017 - 12.2017
Bachelor in Tourism and Hospitality Management -
Oman Tourism College
2017 - 2022
Diploma of Higher Education - General Diploma Higher School
Ahmed Bin Saeed School
2016 - 2017
English Language Course -
ETC College
2016 - 2016
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