A hardworking, proactive, and dedicated university student currently pursuing a Bachelor's in Science at Sultan Qaboos University. I am eager to gain hands-on experience in the field while expanding my skill set and knowledge. Committed to continuous learning and ready to contribute effectively to any team.
Customer Service Representative
- Provided customer service support, enhancing teamwork and communication skills.
- Assisted clients with banking inquiries and services.
Wealth Management Intern (Tharwa Program)
- Engaged in Alizz Bank's wealth management program, focusing on Islamic finance principles.
- Enhanced communication and presentation skills through client interactions.
- Analyzed Takaful Oman, detailing services and relevant information.
- Managed interbank memos, submitted turnover forms, and amended product marketing files on the bank's website.
- Proposed several product ideas to management.
- Studied performance management frameworks to evaluate branch and employee efficiency.
- Analyzed key performance indicators (KPIs) and examined account balance accuracy.
- Collaborated with the Product Department on a market scan project, producing comprehensive analyses and reports.
- Gained insights into financial management principles and branch banking operations.
- Conducted peer analysis of financial ratios for multiple banks (ROE, ROA, CIR, etc.) for 2023 and 2022.
- Developed market and quantum basis analyses to assess growth trends in deposits and financing.