ABDULLAH ALRUBKHI
Muscat
Summary
I am always coming up with innovative ideas, and a creative approach to problem- solving, and able to handle multiple tasks on a daily basis. Consistently, I am energetic and eager to learn new skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Tech-savvy Systems Support Specialist offering more than 10 years of experience resolving complicated technical issues. Seasoned expert at tracking technology sector in addition to trialing hardware and software to compile knowledge-base resources. Extensive support for resolving crucial requests-for-service to maintain performance levels for nonstop operations environment. Detail-oriented troubleshooting to achieve necessary thresholds for addressing QA, sales and overall operations targets.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Systems Support Specialist
Ministry of Information
11.2014 - Current
- Work with development teams to design, build, and implement application integration
- Build reports and data extracts to support business analysis
- Monitor and maintain the operation, resolve issues, and help develop new solutions for the integration system
- Ensure adherence to IT policies and procedures
- Set up and maintain IT documentation and standards
- Handle any other responsibilities reasonably requested by the Director of IT regarding the Company technology infrastructure and capabilities
- Coordinate with development, user, and network teams to ensure systems meet capacity requirements
- Support user base with any operational issue, including login issues, system installation, hardware, user maintenance, and system availability
Lecturer, Computer Science
University of Technology and Applied Sciences
09.2024 - 01.2025
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
- Assessed, documented, and reported on student progress for Cyber Security class.
- Delivered clear, effective feedback to improve quality and efficiency of student-written computer programs.
- Attended faculty meetings and professional development opportunities to stay abreast of current teaching strategies and content knowledge related to Cyber Security.
- Developed accurate course description and select high-quality learning materials to maintain consistency across different course sections.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Used lectures, demonstrations and discussions to instruct students individually and in small groups.
Assistant Business Manager
Almafrash Trading
07.2012 - 07.2024
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
- Enhanced and redefined organizational structure to maintain competitive edge across territories
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams
- Communicated with customers and vendors positively with particular attention to problem resolution
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs
- Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows
- Coordinated team schedules to keep shifts properly staffed during busy periods
- Developed strategic plans and increased production, productivity and customer service
- Created comprehensive business plan to outline business growth strategy and marketing strategies
- Developed initial sales roadmaps and market strategies to promote successful product launches
Design System Administrator
TARGET OILFIELD SERVICE
09.2014 - 11.2014
- Analyzing the current systems infrastructure, communicating diagnosis, and executing approved infrastructure changes
- Implement upgrades migration of various systems
- Manage and implement the deployment of applications and general rollouts
- Provide general help desk support via telephone, email, and remote
- Report on a variety of meetings
Education
Master's Degree - Information Technology (Cyber Security)
NATIONAL UNIVERSITY OF SCIENCE AND TECHNOLOGY
11.2014
Bachelor of Science - Information Technology
UNIVERSITY OF TECHNOLOGYAND APPLIED SCIENCES
05.2012
Skills
- Linux(RedHat)
- Oracle
- JIRA
- Microsoft Outlook
- Artificial Intelligence
- SAS
- Microsoft Excel
- Google Drive(Cloud Services)
- C
- SQL
- Staff assistance
- Problem-Solving
- Analytical and Critical Thinking
- Flexible and Adaptable
- Multitasking Abilities
- Teamwork and Collaboration
- Attention to Detail
- Interpersonal Communication
- Excellent Communication
Certification
- Workshops of the Archiving system process in the TDL Company in Spain, 11/01/19
- SQL/PL Language, 04/01/19
- Linux Administration, 07/01/11
Accomplishments
- Achieved virtual development environment by completing installation with accuracy and efficiency.
- Collaborated with team of 5 in the development of Archiving System.
- Supervised team of 10 staff members.
Languages
Arabic
English
Technical Profile
- Linux
- Oracle
- JIRA
- Microsoft Outlook
- Artificial Intelligence
- SAS
- Microsoft Excel
- Google Drive
- C++
- SQL
Timeline
Lecturer, Computer Science
University of Technology and Applied Sciences
09.2024 - 01.2025
Systems Support Specialist
Ministry of Information
11.2014 - Current
Design System Administrator
TARGET OILFIELD SERVICE
09.2014 - 11.2014
Assistant Business Manager
Almafrash Trading
07.2012 - 07.2024
Bachelor of Science - Information Technology
UNIVERSITY OF TECHNOLOGYAND APPLIED SCIENCES
- Workshops of the Archiving system process in the TDL Company in Spain, 11/01/19
- SQL/PL Language, 04/01/19
- Linux Administration, 07/01/11
Master's Degree - Information Technology (Cyber Security)
NATIONAL UNIVERSITY OF SCIENCE AND TECHNOLOGY
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