ABDULLA A P
KERALA
Summary
Accomplished Branch Manager with a proven track record at HYPER MARKET, enhancing annual sales through strategic customer sales development and relationship management. Expert in branch operations and staff supervision, adept at sales management and customer service. Skilled in cash handling and sales development, successfully elevating branch productivity and compliance through effective leadership and performance reviews.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Branch Manager
MAKKAH HYPER MARKET
2010.01 - 2023.10
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, coaching employees on company protocol and payroll operations.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Education
High School Diploma -
KERALA STATE EDUCATIONAL BOARD
KANNUR, KERALA03.1998
Skills
- Familiar with account coding
- Cash handling expertise
- Sales Development
- Relationship building and management
- Branch Operations Management
- Shift Scheduling
- Sales professional
- Customer Service
- Performance Reviews
- Account Review
- Sales management
- Staff Supervision
Languages
Malayalam
Native language
English
Advanced
C1
Hindi
Upper intermediate
B2
Arabic
Upper intermediate
B2
Certification
- Valid Oman driving License
Timeline
Branch Manager
MAKKAH HYPER MARKET
2010.01 - 2023.10
High School Diploma -
KERALA STATE EDUCATIONAL BOARD
- Valid Oman driving License
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