Mohammed Insaf Ahmed Fareed
Officer - Ramp
muscat,MA
Summary
To have an astonishing, challenging career that utilizes my skills in my area of competence and enriches my
knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization,
thereby yielding the twin benefits of job satisfaction and convenient professional growth
Overview
17
17
years of professional experience
3
3
years of post-secondary education
30
30
Certifications
5
5
Languages
Work History
Ramp Officer
Oman Air
Muscat, Muscat
2016.01 - Current
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Supervisor - Airside
Oman Air
Muscat, Muscat
04.2013 - 10.2016
- Created efficient work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Performed annual evaluations and reviews for large staff of employees.
- Monitored workshop work flow for over 50 employees.
- Built, managed and coached insourced and outsourced teams.
- Worked with management team to implement proper division of responsibilities.
- Provided supportive link between external customers and internal operations.
Turnaround Coordinator
Oman Air
muscat, muscat
10.2005 - 04.2013
- Determined the quantity and orientation of cargo and computed an aircraft's center of gravity.
- Oversaw cargo loading operations to achieve proper weight distribution and maintain safety during all facets of aircraft operations.
- Directed personnel to properly stage baggage and execute safe and accurate loading and unloading of cargo.
- Managed cargo and baggage during flights while to keep items well-stowed and secure.
- Maintained compliance with airport and airline policies and baggage weight restrictions to protect passengers, crew, cargo and aircraft.
- Optimized space usage when loading cargo and baggage into aircraft compartments.
- Trained new employees in areas such as safety procedures or equipment operation.
- Provided detailed training and mentoring for each new team member, including safety protocol workshops, to optimize performance and productivity of all crew members.
- Achieved optimal balance by loading cargo in accordance with accurate calculations of aircraft center of gravity and specific flight requirements.
- Identified issues, analyzed information and provided solutions to problems.
- Developed team communications and information for meetings.
- Eliminated downtime and maximized revenue by providing top project quality control.
Ramp Agent
Sri Lankan Airlines
Colombo
10.2003 - 10.2005
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated all ground crew activities to complete objectives on schedule.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Arranged items at destination according to customer requests and instructions.
- Managed warehouse operations and verified proper shipment procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Operated equipment while observing standard safety procedures.
- Strapped items down over protective padding to secure throughout transportation.
Education
High School Diploma -
St' Lukes Collage
Rathnapura 04.2021 - 05.2021
MBA - Marketing Management
University Of Suffolk
United Kingdom 12.2019 - Current
Skills
Teambuilding
Multitasking abilities
Critical thinking
Training & Development
Officer training
Ramp service
Leadership
Planning and Coordination
Organization and Time management
Detail-oriented
Certification
Capability development program
Timeline
High School Diploma -
St' Lukes Collage
04.2021 - 05.2021
MBA - Marketing Management
University Of Suffolk
12.2019 - Current
Capability development program
06-2019
Advance Load control course
05-2014
Basic load control course
02-2014
Supervisor - Airside
Oman Air
04.2013 - 10.2016
Special Assistance training / Disaster Family Assistance
08-2012
IATA – Travel and tourism program
02-2006
Turnaround Coordinator
Oman Air
10.2005 - 04.2013
Ramp Agent
Sri Lankan Airlines
10.2003 - 10.2005
Ramp Officer
Oman Air
2016.01 - Current