Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mohammed Insaf Ahmed Fareed

Officer - Ramp
muscat,MA

Summary

To have an astonishing, challenging career that utilizes my skills in my area of competence and enriches my
knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization,
thereby yielding the twin benefits of job satisfaction and convenient professional growth

Overview

17
17
years of professional experience
3
3
years of post-secondary education
30
30
Certifications
5
5
Languages

Work History

Ramp Officer

Oman Air
Muscat, Muscat
2016.01 - Current
  • Resolved problems, improved operations and provided exceptional service.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Supervisor - Airside

Oman Air
Muscat, Muscat
04.2013 - 10.2016
  • Created efficient work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Performed annual evaluations and reviews for large staff of employees.
  • Monitored workshop work flow for over 50 employees.
  • Built, managed and coached insourced and outsourced teams.
  • Worked with management team to implement proper division of responsibilities.
  • Provided supportive link between external customers and internal operations.

Turnaround Coordinator

Oman Air
muscat, muscat
10.2005 - 04.2013
  • Determined the quantity and orientation of cargo and computed an aircraft's center of gravity.
  • Oversaw cargo loading operations to achieve proper weight distribution and maintain safety during all facets of aircraft operations.
  • Directed personnel to properly stage baggage and execute safe and accurate loading and unloading of cargo.
  • Managed cargo and baggage during flights while to keep items well-stowed and secure.
  • Maintained compliance with airport and airline policies and baggage weight restrictions to protect passengers, crew, cargo and aircraft.
  • Optimized space usage when loading cargo and baggage into aircraft compartments.
  • Trained new employees in areas such as safety procedures or equipment operation.
  • Provided detailed training and mentoring for each new team member, including safety protocol workshops, to optimize performance and productivity of all crew members.
  • Achieved optimal balance by loading cargo in accordance with accurate calculations of aircraft center of gravity and specific flight requirements.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed team communications and information for meetings.
  • Eliminated downtime and maximized revenue by providing top project quality control.

Ramp Agent

Sri Lankan Airlines
Colombo
10.2003 - 10.2005
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Coordinated all ground crew activities to complete objectives on schedule.
  • Performed mathematical functions to interpret aircraft weight and balance loading instructions.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Arranged items at destination according to customer requests and instructions.
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Operated equipment while observing standard safety procedures.
  • Strapped items down over protective padding to secure throughout transportation.

Education

High School Diploma -

St' Lukes Collage
Rathnapura
04.2021 - 05.2021

MBA - Marketing Management

University Of Suffolk
United Kingdom
12.2019 - Current

Skills

    Teambuilding

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Certification

Capability development program

Timeline

High School Diploma -

St' Lukes Collage
04.2021 - 05.2021

MBA - Marketing Management

University Of Suffolk
12.2019 - Current

Capability development program

06-2019

Advance Load control course

05-2014

Basic load control course

02-2014

Supervisor - Airside

Oman Air
04.2013 - 10.2016

Special Assistance training / Disaster Family Assistance

08-2012

IATA – Travel and tourism program

02-2006

Turnaround Coordinator

Oman Air
10.2005 - 04.2013

Ramp Agent

Sri Lankan Airlines
10.2003 - 10.2005

Ramp Officer

Oman Air
2016.01 - Current

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Mohammed Insaf Ahmed FareedOfficer - Ramp