ABDUL ALIM SHAIKH MBA

Sales Manager

AL RAZI PHARMACY

01.2018 - Current

Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Supervised sales team of 6 people, stepping in to support employees and deliver smooth sales processes for clients.
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Held weekly meetings with SALES EXECUTIVE to identify techniques to overcome sales obstacles.
Improved sales processes to streamline customer acquisition and onboarding strategies.
Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Developed international business relationships to drive business units abroad.
Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in 20% revenue increase.
Exceeded regional annual sales target by 25%.