Abdul SALAM
Salesman
Mangalore
Summary
BELL ATTENDANT PROFESSIONAL SUMMARY Customer-centered Bellman offering 10 years of experience interacting with sophisticated clientele. Great at prioritizing tasks and resolving issues with calm demeanor and timely solutions. Effective communicator with proven history of tact, diplomacy and professionalism. Friendly hospitality professional guiding safety of guests and baggage. Highly motivated with background in providing excellent service. Multilingual professional with successful history as Bellman for more than I0 years. Patient and dedicated with understanding of various cultures. Effective doorman with welcoming demeanor and positive guest relations talents. Polished individual with fluency in 4 languages.
Overview
17
17
years of professional experience
1
1
Certification
1
1
Language
Work History
Sales Consultant
V K Furniture & Electronics
Mangalore
08.2019 - 10.2022
- Created detailed sales presentations to communicate product features and market data.
- Maximized customer retention by resolving issues quickly.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Presented [Product or Service] using interactive materials such as videos, charts and slideshows.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Followed up with existing customers to provide additional support and address concerns.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Checked client organization and agreements with company priorities through automating content management systems.
- Maintained organized, presentable merchandise to drive continuous sales.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
ATTENDANT
BELL, Grand Hyatt Dubai
Dubai
07.2010 - 07.2019
- Explained important features of guest rooms to travelers
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart
- Greeted arriving guests and assisted with luggage, sports equipment and pets
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts
- Escorted guests to assigned rooms and transported luggage
- Notified front desk manager of any guest issues in need of additional attention
- Delivered newspapers, mail, packages, faxes, and check-out invoices to guest rooms
- Maintained lobby in pristine condition and kept trash promptly emptied
- Posted and maintained public area signage for hotel
- Responded immediately to any guest requests or concerns and promptly resolved issues
- Escorted guests to and from rooms and assisted with baggage
- Opened doors and transported luggage for customers with care and efficiency
- Filed and ordered guest paperwork and transaction details to support bookkeeping and business operations
- Maintained knowledge of destination and answered customer questions within scope of understanding
- Organized guest keys in systematic order for timely acquisition and delivery of vehicle
- Worked flexible hours: night, weekend, and holiday shifts
- Used Microsoft Word and other software tools to create documents and other communications,
- Supervised work of contracted employees to keep on task for timely completion.
CASHIER
Abela Super Market
Dubai
07.2005 - 06.2010
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Reviewed weekly sales ads and monitored price changes
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Collected and authorized payments of guests.
Education
Commerce
Mangalore University
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Bharath High School
Skills
Guest services Local directions Guest flowundefined
Certification
Certified : Bell attendant Grand hyatt Dubai Cashier: Abela Supermarket Dubai
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Consultant
V K Furniture & Electronics
08.2019 - 10.2022
ATTENDANT
BELL, Grand Hyatt Dubai
07.2010 - 07.2019
CASHIER
Abela Super Market
07.2005 - 06.2010
Commerce
Mangalore University
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Bharath High School
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